Privacy Document

Bouncing Privacy Policy – Our Commitment to Protecting Your Data

Bouncing places the highest priority on protecting your personal data. This Privacy Policy clearly outlines what information we collect, why we collect it, how it is used, and what rights you have.

Last Updated: January 2026
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This Privacy Policy applies to all services on the Bouncing platform — including the website, mobile app, and any associated digital channels. By using the site, you agree to this policy.

1 Introduction & Commitment

Bouncing believes that every user's privacy is a fundamental right. When we collect your data, there is always a clear reason behind it — and that data is never used unnecessarily or sold to third parties.

Our Privacy Policy Built to international data protection standards. We use state-of-the-art encryption technology and strict access controls to keep your information secure.

By registering with Bouncing, you agree to the terms of this Privacy Policy. If you disagree with any part of it, please reach out to our support team — we're always ready to address your concerns.

2 What Information We Collect

Bouncing collects only the information necessary to provide services, ensure security, and meet legal obligations. We never collect data beyond what is needed.

Information Provided Directly

Information you provide when registering or using your account:

Data Type Example Purpose
Identity Information Full Name, Date of Birth KYC Verification, Age Confirmation
Contact Information Mobile Number, Email Account communications, OTP
Financial Information Mobile Banking Number Payment Processing
Identity Documents NID / Passport Number Identity Verification (KYC)
Login Credentials Username, Password (Hashed) Account Security

Automatically Collected Information

Certain information is collected automatically when you use Bouncing:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Page Visits & Session Duration
  • Gaming History & Betting Patterns
  • Transaction Logs & Timestamps
  • Location Data (country/city level only)

Your password is never stored in plain text. It is hashed using the bcrypt algorithm, making it unreadable in practice.

3 How Your Information Is Used

Bouncing uses your information solely for the purposes outlined below. Your data is never used for any unauthorised purpose.

  • Account Management: Registration, login, password recovery, and profile updates.
  • Transaction Processing: Processing deposits and withdrawals and maintaining financial records.
  • KYC Verification: Verifying age and identity, and preventing money laundering.
  • Customer Support: Handling your complaints, questions, and support requests.
  • Security: Fraud detection, account security, and monitoring for suspicious activity.
  • Notifications: Sending bonus offers, game updates, and important announcements (subject to your consent).
  • Legal Compliance: Complying with regulatory requirements and fulfilling legal obligations.
  • Service Improvement: Analyzing user experience to improve the platform.

Bouncing never sells or rents your personal information to third-party advertisers.

4 Cookies & Tracking Technologies

Bouncing uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences, language, and settings.
  • Analytical Cookies: Collects site usage statistics (Google Analytics).
  • Performance Cookies: Monitors page load speed and performance.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

5 Data Sharing Policy

Bouncing never sells your personal information. However, in certain circumstances, limited data may be shared with trusted parties:

Recipient Data Shared Purpose
Payment Processors Name, mobile number, transaction details Processing Deposits/Withdrawals
KYC Verification Services Identity Document Details Identity Verification
Law Enforcement Agencies As Required by Law Legal Obligations
Cloud Service Providers Encrypted Data Server Hosting & Storage
Security Auditors Anonymized Logs System Security Audit

All third parties with whom data is shared are bound by our strict data protection agreements and may not use your information for any other purpose.

6 Data Retention & Deletion

Bouncing retains your information only for as long as necessary. All data is stored securely for the duration your account remains active.

  • Account Information: Retained for up to 5 years after account closure for legal compliance.
  • Financial Transaction Records: Retained for up to 7 years in accordance with international financial regulations.
  • KYC Documents: Retained for up to 5 years after account closure.
  • Gaming Logs: Retained for up to 90 days for technical troubleshooting.
  • Marketing Consent: Removed from marketing lists immediately upon withdrawal of consent.

Once legal retention obligations have expired, all personal data is securely deleted or anonymised.

7 Your Rights

As a Bouncing user, you have several important rights over your own data. Contact our support team to exercise any of these rights.

Your Privacy Rights

Bouncing gives every user full control over their personal data.

Right to Know
You can request a copy of the data we hold about you at any time.
Right to Rectification
You can contact us to correct any inaccurate or incomplete information.
Right to Erasure
You can request deletion of your data where no legal obligation requires it to be retained.
Right to Portability
You can request to download your data in a machine-readable format.
Right to Restrict Processing
You can request that we stop processing your data for specific purposes.
Right to Withdraw Consent
You can unsubscribe from marketing emails or SMS at any time.

8 Children's Privacy Protection

Bouncing is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. Age verification is in place at the time of registration.

If a parent or guardian believes their child has accidentally created an account, please contact us immediately. The account and all associated data will be promptly removed.

Any account found to belong to a minor will be immediately closed and all associated data deleted. Parents and guardians are responsible for ensuring their children do not access this platform.

9 Privacy Policy Updates

Bouncing may update this Privacy Policy Reserves the right to update. If significant changes are made, advance notice will be sent to your registered email or mobile number.

Continued use of the site after a revised policy is published will be treated as acceptance of the new terms. The date of the latest update is always displayed at the top of this page.

10 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team:

  • Email: support@bouncing.ws
  • Support: Site Live Chat (available 24/7)
  • Response Time: Typically within 24–48 hours

We take every complaint seriously and work to resolve it as quickly as possible.

What Makes Bouncing's Data Protection Different?

Through a combination of technology and policy, your privacy is protected to the highest standard.

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256-Bit SSL Encryption
Every transaction and piece of personal data is protected with bank-grade SSL encryption, making interception or hacking virtually impossible.
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Two-Factor Authentication (2FA)
Logging into your account requires OTP verification in addition to your password, making unauthorized access virtually impossible.
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Secure Data Centers
Our servers are hosted in internationally certified, secure data centers. Regular backups and redundancy systems ensure your data is never lost.
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Real-Time Fraud Monitoring
Our AI-powered fraud detection system monitors your account 24/7. If suspicious activity is detected, an immediate alert is sent.
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Transparent Data Policy
We never collect information under hidden terms. The purpose behind every piece of data collected is clearly stated, and your consent is always obtained.
Fast Data Request Processing
Requests to view, correct, or delete your information are processed within 48 hours. You can submit a request easily — no complex procedures required.

Privacy FAQs

Absolutely not. bouncing never sells or rents your personal data to third parties. Only limited information is shared with essential partners such as payment processors and KYC service providers, all of whom are bound by our strict confidentiality agreements.

No. Your password is never stored in plain text. It is hashed using the bcrypt algorithm — a one-way process, meaning it is technically impossible to reverse a hash back to the original password. Even our technical team cannot access your password.

Transaction records and KYC data must be retained for a set period (typically 5–7 years) due to financial and legal obligations. However, marketing data, preferences, and other non-essential information are deleted when your account is closed.

Yes, at any time. You can update your notification preferences in Account Settings, or click the unsubscribe link in any email. To opt out of marketing SMS, contact our support team. Please note that essential account-related notifications cannot be disabled.

Yes, absolutely. Email us at support@bouncing.ws or submit a request via live chat. Once your identity is verified, a complete copy of your data will be sent in PDF or CSV format within 48 hours.

Your data is safe — join with complete peace of mind!

At bouncing, your privacy is protected with the utmost care. Enjoy gaming with confidence, backed by our transparent policies and advanced security measures.

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